No data is showing up

Start on your site's Install page: the connection status shows whether anything has arrived.

Nothing has arrived yet

  • Give it a few minutes. Bots reach most sites within minutes, but a small or new site can take longer.
  • Remember what's sent. Only bots and people coming from AI answers are recorded. Opening your own site in a browser won't show up.
  • Check the key. If you removed or replaced a key, the install using it stops sending. See site keys.

By install

  • Cloudflare: check that the Worker's route covers the address visitors use, for example both example.com and www.example.com. On the Workers Free plan, the daily request limit can stop the Worker; set the route to Fail open.
  • WordPress: Settings → SenseGap should say Connected. If you use page caching, most visits never reach WordPress.
  • Next.js / Node: check that SENSEGAP_KEY is set where the app runs, not only on your computer, and that the proxy's matcher includes your pages.
  • Server logs: the file must be in combined format. Days already uploaded, or after a live install started, are skipped on purpose.

Still nothing after an hour? Email hello@sensegap.com with your domain and the install you used.

Still stuck? Write to us.

Email hello@sensegap.com with your site's domain and what you tried. A person reads every message.

Email support

Missing bot or a wrong verdict? The bot list is open source. Open an issue on GitHub.

Open an issue